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Home / Privacy Policy

Privacy Policy

Effective date: 31 July 2026

1. Who We Are

Skyline IT & Cloud ("Skyline IT", "we", "us", "our") is a South African company group working across digital services, smart devices, electronics, and education technology. Our companies include Skyline IT & Cloud (digital services), Mzansi Connect (smart devices), Circuit Forge Technologies (electronics), StudySync (study app), and VALOW. (client brand). We are based in Durban, South Africa.

2. Information We Collect

We only collect personal information that you voluntarily provide to us. When you contact us through our website, we may collect:

  • Your name
  • Your email address
  • Your company name (optional)
  • The service you are interested in
  • Any message content you send us

We do not collect sensitive personal information, and we do not require any information beyond what is needed to respond to your enquiry.

3. How We Use Your Information

Your information is used only to:

  • Respond to your enquiries and quotations
  • Match your request to the correct company
  • Provide, manage, and support our services
  • Keep you informed about your project (with your consent)

We will never sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing (Why We May Use Your Information)

We process your personal information in line with the Protection of Personal Information Act (POPIA) of South Africa. We are allowed to use your details because you freely shared them with us, and because we need them to answer your enquiry.

5. Sharing of Information

We only share your information within the Skyline IT group when it is needed to help you (for example, passing a smart device question to Mzansi Connect or an electronics question to Circuit Forge Technologies). We do not share your information with any unrelated outside parties, except where the law requires it.

6. Data Security

We take reasonable technical and organisational steps to protect your personal information against loss, theft, unauthorised access, or disclosure. Our websites are hosted on secure platforms (GitHub Pages and servers managed by Skyline IT & Cloud).

7. Cookies and Site Data

Our website does not use tracking cookies that follow you around. Any site data we use is grouped together and does not identify you personally.

8. Your Rights Under POPIA

Under POPIA, you have the right to:

  • Ask to see the personal information we hold about you
  • Ask us to fix information that is wrong
  • Ask us to delete your information
  • Take back your permission at any time
  • Lodge a complaint with the Information Regulator (South Africa)

To use any of these rights, contact us at the email address below. We will respond within a reasonable time.

9. Other Services We Use

Some of our products use outside services (such as Supabase, a data storage service, and hosted site data tools). These providers follow their own privacy rules. Where we control the data, we make sure it is properly protected.

10. How Long We Keep Your Information

We keep your personal information only for as long as we need it to do the job it was collected for, or as long as the law says we must.

11. Children's Privacy

Our services are for businesses and adult users. We do not knowingly collect personal information from children under 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or want to use your rights, contact us at projectpstg@gmail.com or by post at Durban, South Africa.

Skyline IT & Cloud • POPIA compliant • Built in South Africa

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